Health Services Support Assistant

Your Gateway to a Global Healthcare Career

The Health Services Support Assistant program offers a detailed curriculum that covers the essential aspects of healthcare administration and support services. The course is perfect for those looking to make a meaningful impact behind the scenes, supporting healthcare professionals and patients alike.

Details

Requirements, Duration etc...

  • Course Requirements

    To enroll in this program, applicants must meet the following criteria:

    • • Minimum KCSE Mean Grade of D+ or equivalent
    • • Basic proficiency in English
    • • Copies of academic certificates & identification documents
    • • Application fee of Kshs. 2,000 (Non-refundable)

  • Course Duration

    The Health Services Support Assistant is a 6-month program that includes theoretical and practical training.

    • • 5 Months: Classroom-based learning with interactive sessions, case studies, and simulated healthcare scenarios.
    • • 1 Month: Hands-on practical experience through internship placements in hospitals, clinics, or medical offices.
    • Class Schedule: Daytime and evening classes available to accommodate students with varying schedules.

  • Assessment & Certification

    Upon completion, graduates will receive a TVET-accredited diploma, recognized nationally and internationally.
    Additionally, graduates will receive a certificate that is accredited and recognized internationally in the USA, Canada, and beyond.

    • • Participate in classroom activities and successfully complete assignments.
    • • Pass theoretical assessments, demonstrating understanding of course content.
    • • Complete a practical internship in a healthcare setting, gaining real-world experience.
    • • Submit a final project or report on healthcare administration, showcasing the skills acquired.

  • Internship & Practical Training

    Students in this program will complete mandatory fieldwork and internship rotations in:

    • • Internship Experience: Gain practical skills with placement in reputable healthcare facilities.
    • • Expert Faculty: Learn from experienced professionals in healthcare administration and management.
    • • Small Class Sizes: Enjoy personalized instruction and individualized support from instructors.
    • • Job Placement Assistance: Access to career counseling, job listings, and interview preparation to enhance employment prospects.
    • • Networking Opportunities: Connect with healthcare professionals and alumni, expanding your career network.

  • Tuition Fees & Additional Costs

    Flexible payment plans are available to make tuition manageable.

    • • Tuition Fees: Kshs. 100,000 (Total for 6 months)
    • • Application Fee (Non-refundable): Kshs. 2,000
    • • Student ID: Kshs. 500
    • • Uniforms (Scrubs): Kshs. 4,000

  • Enrollment Information

    New intakes occur every quarter (January, April, July, and October). Apply at least 2 weeks before the course start date. The steps to apply are as follows:

    • • Step 1: Fill out the online application form or visit our admissions office.
    • • Step 2: Submit required documents and pay the application fee.
    • • Step 3: Receive confirmation and schedule an admission interview.
    • • Step 4: Secure your spot and begin your journey in healthcare!

Main

Focus

Key Learning Areas

  • Healthcare Communication. Effective communication strategies for interacting with patients, healthcare professionals, and families.
  • Basic Patient Care. Understanding patient needs, assisting with basic care tasks, and maintaining patient comfort.
  • Medical Office Administration. Management of front-desk duties, scheduling appointments, maintaining patient flow, and customer service.
  • Medical Records Management. Organizing, updating, and maintaining confidential patient records in compliance with healthcare regulations.
  • Healthcare Ethics and Confidentiality. Knowledge of ethical standards, patient rights, and confidentiality in healthcare settings.
  • Inventory and Supply Management. Handling inventory, medical supplies, and equipment logistics.
  • Insurance and Billing. Introduction to healthcare billing, insurance claims, and managing financial transactions in healthcare.
  • Infection Control. Understanding of infection prevention practices, including proper sanitation and sterilization techniques.
  • Introduction to Medical Terminology. Basic medical language to facilitate communication with healthcare teams and documentation.
  • Safety and Emergency Procedures. How to handle emergencies, support emergency response teams, and ensure patient safety in healthcare facilities.
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Career

opportunities

Graduates from this course are well-prepared for various roles in the healthcare sector. Some potential job opportunities include:

  • Medical Office Assistant: Managing daily operations, scheduling, and patient coordination in clinics, hospitals, and private practices.
  • Healthcare Administrative Assistant: Assisting with medical records, billing, and insurance claims, ensuring efficient office management.
  • Patient Care Coordinator: Supporting patient care processes, from admission to discharge, in healthcare facilities.
  • Medical Records Clerk: Organizing and managing patient information, maintaining confidentiality, and ensuring compliance with healthcare regulations.
  • Receptionist in Medical Facilities: Serving as the first point of contact in hospitals or clinics, handling patient inquiries, and facilitating communication between patients and healthcare staff.
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